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returns, EXCHANGES & REFUNDS

BOARDS

 

Stock Boards: (no customization) If you are unsatisfied with your purchase, you can return unused undamaged items for a refund with a 10% restocking fee. Customer to pay return shipping costs. If the board is returned damaged or used, a $250 deposit will be retained from your total purchase price (per board). 

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Custom Boards: Custom Boards cannot be returned, as they are made specifically for the customer. If you are unsatisfied with your product, please contact us for options. 

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warranty

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All of our LED boards and ropes come with a 1-year warranty on all electronics. Customer to pay all shipping costs related to warranty issues.

 

***To process a warranty exchange click HERE 

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