returns, EXCHANGES & REFUNDS
Stock Boards: (no customization) If you are unsatisfied with your purchase, you can return unused undamaged items for a refund with a 10% restocking fee. Customer to pay return shipping costs. If the board is returned damaged or used, a $250 deposit will be retained from your total purchase price (per board).
Custom Boards: Custom Boards cannot be returned, as they are made specifically for the customer. If you are unsatisfied with your product, please contact us for options.
All of our LED boards and ropes come with a 1-year warranty on all electronics. Customer to pay all shipping costs related to warranty issues.
***To process a warranty exchange click HERE